Materiality Identification & Stakeholder Communication

Stakeholders Importance Communication Channel Frequency Issues 2019 Results
Employees
  • Employees are the most important asset of eMemory. With continuous innovation and efforts in IP design, eMemory has become a global technology leader.
  • Performance assessment
  • Feedback mailbox
  • Quarterly employee meeting
  • Semi-annually
  • 24/7
  • Quarterly
  • Ethics and regulatory compliance
  • Talent attraction and retention
  • Talent cultivation and development
  • Performance assessment/ two times
  • Quarterly employee meetings
  • Employee training 8076 hours
Shareholders and Investors
  • Shareholders and investors are the driving force behind eMemory. Through capital investment and participation in corporate governance, our shareholders and investors help us go further on the road of sustainable development.
  • Annual general shareholders’ meeting
  • Investor conferences
  • Annually
  • Quarterly
  • Corporate governance
  • Ethics and regulatory compliance
  • Customers and services
  • Technology development
  • Financial performance
  • Annual general shareholders’meeting
  • Investor conferences
  • Attended 9 investor conference by other corporations
Customers
  • Customers are our best strategic partners. Adhering the customer-oriented spirit, eMemory develops various IPs and provides professional services in order to assist our customers in successful product development.
  • Designated customer service team
  • Customer complaint channels
  • Customer satisfaction survey
  • Daily
  • Monthly
  • Annually
  • Technology innovation
  • Customer service
  • Brand value
  • Information confidentiality
  • The average customer satisfaction score was 95.22 out of 100 in 2019.
Suppliers
  • Suppliers are eMemory’s crucial partners, providing us with excellent products and support. Because of the close collaboration with our suppliers, our IPs are able to be tested and pass various verification tests on schedule.
  • Supplier audit
  • Annually
  • Supply chain sustainability management
  • Thirty supplier checking list were distributed to the suppliers for management purpose.
Government
  • The government is the bridge for eMemory to enter the stock exchange market. Investors around the world are able to learn about us through the platforms built by the government.
  • MOPS
  • Conferences
  • Any time
  • Aperiodically
  • Regulatory compliance
  • Corporate governance
  • Corporate social responsibility
  • Ethics and business integrity
  • eMemory was ranked as top 5% in the corporate governance evaluation system, as well as selected as “TPEx Corporate Governance Index”, “TPEx 50 Index”, “TPEx 200 Index”, and “TPEx Compensation Index” constituents.